Cancellation Policy: Participants may cancel their registration up to 30 days before the scheduled workshop date. To cancel, please provide a clear statement of your decision to our email at hello@coffeewithjayce.com.
Refund Eligibility: Refunds are available under the following conditions:
The cancellation request is made within the specified timeframe.
The participant has not accessed any course materials or participated in the workshop.
Processing Refunds: Refunds will be processed using the same method of payment used at the time of purchase. No additional fees will be charged for the reimbursement. Participants will receive their refunds within a certain number of days, as per our standard processing time.
Non-refundable Circumstances: Please note that refunds cannot be provided under the following circumstances:
Once the workshop has been completed.
If any course materials have been accessed prior to the cancellation.
Late or Missing Refunds: If you have not received your refund within the expected timeframe, please first check your bank account again. Then, contact your credit card company and bank as there may be a delay in processing your refund. If after completing these steps you still have not received your refund, please contact us at hello@coffeewithjayce.com.
Gifts: If the workshop was gifted to you and you are unable to attend, you may receive a gift credit for the value of the workshop, as long as you contact us 7 days before the planned class starts.
Contact Information: For any questions or concerns regarding our refund policy, please contact us at hello@coffeewithjayce.com.